Shipping policy
Shipping & Discreet Packaging
At AITIA, shipping a premium AITIA DOLL is never treated as a simple delivery step. It is a continuation of our commitment to privacy, security, and reliability for high-end sex doll customers in North America and Europe.
This guide explains how your AITIA silicone sex doll is packaged, shipped, tracked, and delivered — ensuring a smooth and discreet experience from dispatch to arrival.
Table of Contents
- Discreet & Privacy-First Packaging
- Shipping Methods & Carriers
- Shipping Regions & Estimated Delivery Time
- Tracking & Delivery Process
- Customs, Duties & Taxes (DDP)
- Shipping Insurance & Damage Claims
- Optional Signature Delivery
- Summary
Discreet & Privacy-First Packaging
Your privacy is handled with absolute care. All AITIA DOLL orders are shipped using fully discreet, unbranded packaging, designed specifically for high-value sex doll deliveries.
- Plain outer cartons with no logos, product images, or brand references
- Neutral sender name displayed as a generic distribution center
- Customs declarations listed under neutral categories such as “Furniture”
- Shock-absorbing internal protection and waterproof wrapping
Your sex doll shipment will not reveal its contents, origin, or purpose to couriers, neighbors, or third parties.
Shipping Methods & Carriers
We work exclusively with established international carriers experienced in handling large, high-value items such as premium AITIA DOLL and silicone sex doll shipments.
- UPS
- FedEx
- Purolator
- DHL (for select European destinations)
Carrier selection is based on destination, delivery efficiency, and customs clearance performance to reduce delays and handling risks.
Optional Store Pickup:
Pickup at a carrier location can be arranged upon request after placing your order.
Shipping Regions & Estimated Delivery Time
AITIA currently ships AITIA DOLL products to North America and Europe. Shipping is free, and all import costs are included.
| Region | Estimated Delivery Time | Carrier |
|---|---|---|
| United States | 1–2 weeks | UPS / FedEx |
| Canada | 1–1.5 weeks | Purolator / UPS |
| Europe (EU) | 1.5–2 weeks | DHL / FedEx |
We do not currently ship sex dolls to Asia, South America, Oceania, Africa, or the Middle East.
Tracking & Delivery Process
Once your AITIA DOLL is dispatched, a tracking number will be sent via email.
- International sex doll shipments may show limited tracking updates during transit or customs clearance.
- A tracking gap of 5–8 business days during customs processing is normal.
- Tracking resumes once the package is released to the local carrier.
If no movement is visible beyond 12 business days (excluding customs), our support team will assist promptly.
Customs, Duties & Taxes (DDP)
All AITIA DOLL orders are shipped under DDP (Delivered Duty Paid) terms.
- All import duties, VAT, and customs fees are fully covered
- No additional charges upon delivery
- No action required from the recipient
This ensures a worry-free international sex doll delivery experience.
Shipping Insurance & Damage Claims
Every AITIA DOLL shipment is fully insured against loss or transit damage.
To ensure eligibility for insurance claims, a continuous unboxing video is required:
- Begin recording before opening the outer carton
- Show the sealed package, unboxing process, and doll condition clearly
This documentation standard is common for high-value sex doll logistics and protects both the customer and the carrier.
Optional Signature Delivery
For additional security when receiving your AITIA DOLL, signature-required delivery is available at no extra cost.
If you wish to enable this option, please contact us after placing your order.
Summary
- Fully discreet, unbranded packaging for all AITIA DOLL orders
- Free shipping to North America & Europe
- All duties and taxes included (DDP)
- Reliable international carriers for sex doll delivery
- Full tracking provided
- Fully insured shipping
- Optional signature service available
For any shipping-related questions regarding your AITIA DOLL or sex doll order, our support team is always available.(support@aitiaofficial.com)